Privacy Policy
Your privacy is as important to us as your learning journey. Here's how we protect and handle your personal information with care.
At Lody, we believe that learning languages through music should be a delightful experience built on trust. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
We're committed to transparency about our data practices. This policy is written in plain language because we want you to understand exactly how we handle your information.
In Short: We collect only what we need to provide you with a personalized learning experience, we never sell your data, and you have full control over your privacy settings. Your learning journey is yours to own.
Account Information: When you create an account, we collect your name, email address, and language learning preferences.
Learning Data: We track your progress, playlist preferences, song interactions, and learning patterns to personalize your experience.
Technical Information: We automatically collect device information, IP address, browser type, and usage analytics to improve our service.
Communication Data: When you contact us, we retain your messages and our responses to provide better support.
Personalization: We use your data to recommend songs, track progress, and customize your learning experience.
Service Improvement: Analytics help us understand how users interact with our platform to make improvements.
Communication: We send you service updates, learning tips, and promotional content (which you can opt out of).
Security: We monitor for suspicious activity and protect against fraud and abuse.
We never sell your personal information to third parties. Your data is precious to us, just like your learning journey.
Service Providers: We share limited data with trusted partners who help us operate our platform (hosting, analytics, payment processing).
Legal Requirements: We may disclose information when required by law or to protect our rights and users' safety.
Business Transfers: In the unlikely event of a merger or acquisition, user data may be transferred with appropriate protections.
Listening History: We track which songs you listen to and how often to improve recommendations and measure engagement.
Playlist Data: Your custom playlists are stored securely and remain private unless you choose to share them.
Music Preferences: We analyze your musical tastes to suggest content that matches both your learning goals and musical interests.
Copyright Compliance: We work with music rights holders and may share necessary data to ensure proper licensing compliance.
Encryption: All data transmission is encrypted using industry-standard TLS protocols.
Access Controls: We implement strict access controls and regularly audit who has access to user data.
Data Centers: Your information is stored in secure, certified data centers with physical and digital protection.
Incident Response: We have procedures in place to detect, respond to, and notify users of any security incidents.
Access: You can view and download all personal data we have about you through your account settings.
Correction: Update your information anytime through your profile or by contacting our support team.
Deletion: Request deletion of your account and associated data (some data may be retained for legal compliance).
Portability: Export your playlists and learning progress data in a standard format.
Essential Cookies: Required for basic functionality like keeping you logged in and remembering your preferences.
Analytics Cookies: Help us understand how users interact with our platform to make improvements.
Personalization Cookies: Store your language preferences and learning settings for a customized experience.
Marketing Cookies: Track effectiveness of our marketing campaigns (you can opt out of these).
Our service is designed for users 13 years and older. We do not knowingly collect personal information from children under 13.
If we discover we have collected information from a child under 13, we will delete it immediately.
Parents or guardians who believe their child has provided personal information should contact us immediately.
For users between 13-18, we recommend parental involvement in account creation and monitoring.
Our service operates globally, and your data may be processed in countries outside your residence.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses.
Your data receives the same level of protection regardless of where it's processed.
Users in the European Union have additional rights under GDPR which we fully respect and implement.
Account Data: Retained while your account is active and for a reasonable period after deletion for legal compliance.
Learning Progress: Kept to provide continuity in your learning experience and improve our service.
Communication Records: Support conversations are retained for quality assurance and legal purposes.
Anonymous Analytics: Some data may be anonymized and retained indefinitely for service improvement.
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Significant changes will be communicated via email and prominently displayed on our platform.
Your continued use of our service after changes are posted constitutes acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
You have full control over your privacy settings and data. Here's how to manage your information:
Account Settings
Update your profile, preferences, and communication settings anytime.
Data Export
Download your playlists, progress data, and account information.
Delete Account
Permanently remove your account and associated data.
Contact Us
Reach out with any privacy questions or concerns.
We're here to help with any privacy-related questions or concerns. Your trust is essential to our mission of making language learning delightful.